Terms & Conditions

PRIVACY POLICY IN THE PROCESSING OF PERSONAL DATA

This page describes the policy on this website of Kapriss World is applied with regard to privacy and the processing of all information that is collected during or following your visit to this website.

Purpose of the processing of personal data

When registering on this website and / or placing an order, you will be asked for a number of personal details. These personal details are necessary for the correct and smooth operation of the webshop. The data is used to deliver the goods and services you request.

Processing of personal data and persons who have access to the processed data

The data provided will be included in the files of Kapriss World. The data will only be processed to the extent that the processing is necessary for the execution of the agreement that you have with Kapriss World locked. Your personal information will not be sold or sent to third parties, nor will it be made public.

Kapriss World reserves the right to use or disclose your data when this is necessary to preserve the integrity of the website, when the law requires it, when the processing is vital for you, when the processing must take place in order to to fulfill the task of public interest or when the data processing is necessary to represent a legitimate interest.

Your rights with regard to the data collected by us

You have the right to view and improve your data. You also have the right to oppose the use of your data for direct marketing free of charge.

Contact data processor

Cookies

Cookies are small files that are temporarily stored on your hard disk via the website. These small files facilitate navigation and contribute greatly to the user-friendliness of the website.

If you wish to be notified by the browser when a cookie is being sent, you can adjust your browser settings.

If you do not wish to receive cookies, you can choose "do not accept cookies" in your browser settings. You will no longer receive cookies. However, this can lead to loss of functionalities and loss of usability of the website.

Links to other websites

Links that are included on the website are for information purposes only. Despite careful content control, no liability is accepted, neither for the content of external links nor for the respect of a privacy policy that is identical to the policy as defined herein. When entering the external links, you should read the privacy policy of the website concerned.

GENERAL SALES, DELIVERY AND PAYMENT TERMS AND CONDITIONS FOR SALE OF GOODS TO CONSUMERS

These general terms and conditions apply to all orders placed by the customer (hereafter "the Customer") with the Seller.

By using the website of the Seller and / or placing orders, the Customer accepts that these general terms and conditions apply to every order placed by a visitor of the website When visiting the website, the customer must explicitly accept that he accepts the present conditions and agrees to their applicability.

Only natural persons aged 18 or older, not under guardianship and not acting on behalf of a company, with a home address in Belgium can place an order.

The fact that goods are offered at a certain time on the website Kapriss World, does not guarantee the Customer that these goods are available at all times. The Seller reserves the right to withdraw products at any time.

The Seller reserves the right to change the terms and conditions without prior notice to the Customer.

(1) Identity of the Seller

Social name and legal form, company number, geographical address registered office and, if applicable, branches, telephone number, fax and e-mail address, if applicable trade name, etc.

(2) Offer and assortment

The Seller's offer is exclusively intended for sale on Belgian territory.

The range is intended for normal, non-commercial use by a consumer.

Consumers shall be deemed to be any natural person who acquires or uses products placed on the market for non-professional purposes only.

Images are purely illustrative and decorative and may contain elements that are not included in the price or deviate from the good.

The offer is valid as long as the stock lasts and can be changed at any time by the Seller, it is always composed with the utmost care. The Seller can not be held liable for the non-availability of a product.

However, it is possible that the information provided is incomplete, incorrect or not up-to-date. To avoid any misunderstanding, or to request further details regarding the products or the offer, the Customer is requested to always contact the Seller's customer service via Kapriss World

The Seller is not liable in the event of material errors, typesetting or printing errors. Obvious mistakes do not bind the Seller.

(3) The right of withdrawal:

The Customer has the right to inform the Seller that he renounces the purchase, without payment of a fine and without giving any reason within 14 calendar days from the day following the delivery of the good.

During this period of 14 calendar days, the Customer may only unpack the goods to the extent that it is necessary to inspect the goods. The purchased good must be returned in its original condition.

In order to exercise the right of withdrawal, the Customer must communicate his notice of exercising his right of withdrawal to the Seller before the withdrawal period of 14 calendar days has elapsed.

The Customer must return the goods to the Seller within 14 calendar days after the day on which he has notified his decision to cancel the goods.

The costs of returning the goods back to the Seller are budgeted as follows, And are charged to the Kapriss World.

The Customer is liable for the value reduction of the goods resulting from handling of the goods that goes beyond a normal inspection of the handling of the goods that goes beyond what was necessary for the nature, characteristics and operation of the goods.

Only products in original packaging together with all accessories, instructions for use are taken back by the Seller.

The right of withdrawal does not apply to the following goods:

Goods whose price is subject to fluctuations on the financial market

Goods that are manufactured according to the specifications of the Customer and / or personalized goods or goods that are clearly destined for a specific person.

(4) Refuse orders

The Seller reserves the right to refuse orders in the following cases:

  • With serious suspicion of abuse of rights or bad faith by the Customer;
  • In case of an abnormal quantity of ordered goods;
  • With exhaustion of the stock or the no longer available of a good;
  • When establishing an invalid offer;
  • In case of force majeure.

(5) Characteristics of the good:

(6) Price of the good

The prices are only based on the good as it is described verbally.

All prices include VAT and all other taxes or taxes to be paid by the Customer.

Additional mandatory delivery, reservation, service or other administrative costs are listed separately.

Costs for using communication techniques (if applicable):

(7) Purchase of goods

The products from the catalog can be purchased by selecting the desired product and then placing it in the shopping cart. If, after selecting the products, the Customer wants to continue ordering the products that have been placed in the shopping cart, the Customer must fill in the required information in the next screen so that the agreement can be concluded. The Buyer must enter his personal details, an e-mail address and, if necessary, a second address for the delivery of the goods and also a telephone number where he can be reached if questions or problems arise.

When paying with a credit card, the costs of the purchase will be debited after the agreement has been concluded.

(8) Payment

In the event of non-payment of the invoice from the Seller within the set term, default interest will be due by law from the due date without prior notice of default, equal to the statutory interest.

In addition, a lump sum compensation of 10% is due on the total invoice amount with a minimum of euro.

In the event of non-payment, the Seller reserves the right to suspend further deliveries, performances and services as long as the outstanding invoices have not been paid by the Customer.

(9) The method of payment - accepted means of payment

(10) The manner and term of delivery

The method of delivery is stated in the product information with the goods.

Other provisions regarding delivery and delivery time:

The Seller makes all reasonable efforts to deliver the goods within the term stated in the agreement. The Customer acknowledges that the predetermined term has an indicative character. Unless otherwise agreed in writing, a delay in delivery can not lead to termination of the agreement or give rise to any compensation.

If the Seller expects a delay in the delivery of the goods, the Customer will be informed of this immediately. The seller will then come to an agreement in consultation with the customer with regard to the appropriate measures. The planned execution or delivery period is suspended or extended due to frost, bad weather and supply problems.

The delivery dates stated by the Seller are not binding and purely indicative. The delivery and / or execution periods are therefore only provided by way of information and are therefore not binding unless expressly agreed between the parties. Delays in execution can never be a reason for fine, compensation or dissolution of the agreement.

The Seller can not be held responsible for late delivery of one of its suppliers.

Orders are delivered on the provided date at the address given up to the front door - ground floor.

The risk of loss or damage is transferred at the time of delivery of the goods to the Customer.

Any event that occurs outside the control of one of the parties, which is unforeseeable and not caused by negligence or willful misconduct or breach of the law, results in the contractual obligations of the party concerned being extinguished.

Possible provisions with regard to insurance:

Possible provisions in case the Customer does not accept the delivery or refuses the delivery:

(11) Validity of the offer or the price

(12) Cancellation

In the event of cancellation of the order by one of the parties, the cancellation party will also owe a fixed compensation amounting to % of the value of the order, with a minimum of € and this with express reservation of the possibility for the Seller to demand higher compensation.

(13) Guarantee

The Seller provides the Customer with a case that complies with the agreement. The provisions regarding the statutory guarantee obligation apply in accordance with article 1649 bis of the Dutch Civil Code.

The Customer benefits from the legal guarantee of 2 years. This guarantee only covers a lack of conformity that already existed when the goods were delivered. During these 2 years, the Seller undertakes to replace or repair the defective good (or part thereof) free of charge.

The Seller reserves the right to exchange the goods if the costs for repair are disproportionate, or if a repair is impossible.

Defects that manifest after a period of 6 months after delivery are not deemed to be present at the time of delivery, subject to proof to the Client.

The legal warranty never applies to defects resulting from accidents, use of the item in violation of the purpose for which it was designed to aggravate the situation due to negligence, falls, non-compliance with the instructions for use or instructions, modifications or changes on the device, crackdown, erroneous assembly, poor maintenance, abnormal, commercial or incorrect use.

Nor does it apply to goods with a shorter life - such as, for example, wear goods or goods with a shorter expiration date - or in the case of intervention by a third party not designated by the Seller.

(14) Reservation of ownership

As long as the delivered goods have not been paid, they remain the property of the Seller. The transfer of ownership of the goods delivered by the Seller in the framework of the works is therefore only effected in the event of full and complete payment of these goods.

The Customer shall refrain from giving away unpaid goods, selling them or disposing of them in any way whatsoever.

The Customer will take the necessary steps to inform third parties of the Seller's retention of title.

The Client is not permitted to pledge the goods delivered and / or to be delivered, to sell them to third parties or to dispose of them in any way whatsoever, as long as he has not fulfilled all his obligations towards the seller; on first demand the goods must be returned.

The Seller reserves the right to assert the privilege of unpaid Seller on the goods sold with regard to third parties, by fulfilling the formalities set by the legislator.

The transfer of risk takes place at the time of delivery of the goods.

(15) Force Majeure

The agreement can be terminated by both parties without any compensation in case of impossibility to implement it as a result of force majeure, strike, lockout, strike, etc.

(16) Complaints

In case of questions or complaints, the Customer can contact the Customer Service of the Seller as follows:

Per e-mail via:

Phone via: ... .. on ...... ........................... ..of .... ... .to ...... ......

The European Commission provides an interactive website for online dispute resolution (ODR platform). The ODR platform is a central point of contact for consumers and entrepreneurs who want to resolve disputes arising from online transactions outside the court. The Customer will find the ODR platform via the following web link: under this link: http://ec.europa.eu/consumers/odr/

Complaints regarding the conformity or visible defects concerning the delivered goods and materials must be done by registered mail, within eight days after the completion of the work. the delivery of materials and in any case before commissioning.

The protest against the invoice must be made in writing within 30 days after the invoice date. You are requested to state the date and number of the invoice.

Invoices that are not protested in writing within 30 days of receipt will be deemed accepted, both with regard to the invoices and the specifications of the delivered goods.

(17) Liability of the Seller

The Seller can only be held liable for manifestly serious errors, intentional errors and gross negligence. The seller can in no way be held to compensate for indirect damage, economic damage or loss of profits resulting from an infringement made by him against an obligation on the basis of the agreement or these general terms and conditions. The vendor's liability will at all times be limited to the sum of the works as stated in the agreement.

(18) Applicable law and competent courts

Belgian law applies to the contracts that are concluded between the Customer and the Seller.

In case of dispute, only the courts have jurisdiction over the place of residence of the Customer or the court of the place where the agreement is executed.

(19) Divisibility clause

If one of the clauses in the present conditions is declared null and void in application of a law, regulation or binding resolved decision of a competent court, it will be held for no written reasons; the other clauses remain binding and valid. In the event that a clause or part thereof proves to be void, the clause (s) will be replaced by ratification with an attachment in consultation with the Customer.

(20) Privacy

The Vendor undertakes to use customer data exclusively for the purpose of sending communications and / or for the correct processing of the contract.

The Customer Data is stored in the Seller's customer list and treated as strictly confidential information.

The Customer has the right to request, correct or change this data at any time or to request the Seller to stop using it.

The Customer may refuse that the Seller uses his data to send him information. It suffices that the Customer requests this in writing from the Seller.